Privacy Policy

2. How We Use Your Information

• • Process and manage your vehicle rentals and bookings
• • Verify your identity and driving eligibility
• • Process payments and handle refunds
• • Communicate booking confirmations, updates, and promotional offers
• • Improve our website, services, and customer experience
• • Comply with legal obligations and traffic regulations
• • Prevent fraud and ensure platform security
• • Handle customer support requests and complaints

3. Information Sharing

We do NOT sell your personal information. We may share data only in these circumstances:

• • Payment Processors: To securely process transactions
• • Insurance Providers: When processing claims or coverage
• • Law Enforcement: When required by law or for legal proceedings
• • Service Partners: Delivery services, maintenance providers (limited data)
• • Business Transfers: In case of merger or acquisition (with notice)

4. Data Security

We implement industry-standard security measures to protect your information:

• • SSL/TLS encryption for all data transmissions
• • Encrypted storage for sensitive payment information
• • Regular security audits and vulnerability assessments
• • Restricted access to personal data (authorized staff only)
• • Secure backup systems with disaster recovery protocols
• • PCI DSS compliance for payment processing

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience:

• • Essential Cookies: Required for website functionality
• • Analytics Cookies: Help us understand website usage
• • Preference Cookies: Remember your settings and preferences
• • Marketing Cookies: Used for targeted advertising (opt-in)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain your information only as long as necessary:

• • Active rental records: Duration of rental + 30 days
• • Booking history: Up to 3 years for customer service
• • Payment records: 7 years (tax and legal compliance)
• • Marketing data: Until you unsubscribe
• • Account data: Until account deletion requested

7. Your Rights

You have the right to:

• • Access your personal data we hold
• • Request correction of inaccurate information
• • Request deletion of your data (subject to legal obligations)
• • Opt-out of marketing communications anytime
• • Export your data in a portable format
• • Restrict or object to certain data processing
• • Withdraw consent where processing is consent-based

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites (insurance providers, tourism partners, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via email or website notification. Continued use of our services after changes constitutes acceptance of the updated policy.